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Google Classroom

Google Classroom help, without the guesswork.

Find practical fixes for joining classes, assignments, submissions, files, permissions and notifications.

Start with the problem

What do you need help with?

Browse the current Google Classroom guides.

Access

Joining & access

Class codes, accounts and problems joining a Classroom.

↓ Classwork

Assignments & submissions

Missing work, Classwork, submissions and posting assignments.

↓ Files

Files & permissions

Attachments, Google Drive access and sharing problems.

↓ Communication

Notifications & communication

Classroom notifications and guardian email summaries.

↓
Google Classroom guides

Start with the guide closest to your problem.

Guides available

Joining & access

Start here when a student cannot join a class, a class code is involved, or access is not working as expected.

Joining Student Cannot Join Google Classroom: Common Fixes → Class code How to Join a Google Classroom with a Class Code →

Assignments & Classwork

Use these guides for missing assignments, Classwork pages that will not load, submissions, scheduling and posting work.

Assignments Google Classroom Assignment Missing: How to Troubleshoot It → Stream & Classwork Why Google Classroom Stream or Classwork Is Not Loading → Submissions Student Cannot Turn In Work in Google Classroom: What to Check → Posting work How to Reuse, Schedule, or Post Assignments Properly in Google Classroom →

Files & permissions

Use these guides when attachments will not open, files cannot be accessed, or Google Drive permissions are interfering with Classroom.

Attachments How to Fix Attachment Problems in Google Classroom → Classroom + Drive How to Fix Permission Problems Between Google Classroom and Google Drive →

Notifications & communication

Start here when Classroom notifications are missing or guardian email summaries are not working correctly.

Guardians How to Troubleshoot Guardian Email Summary Issues in Google Classroom → Notifications Why Google Classroom Notifications Are Not Showing →
Before you troubleshoot

Check these first.

Many Google Classroom problems can be narrowed down with a few simple checks before changing settings.

1

Confirm that the teacher or student is signed in with the correct school Google account.

2

Check whether the problem affects one user, several users or the whole school.

3

Try Google Classroom in another browser or on another device.

4

If a file is involved, check its Google Drive sharing permission before changing anything else.

Still having trouble with Google Classroom?

Send us what happened, who is affected and any error message you can see.

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